Terms of Use

1. Eligibility

Helpely is currently intended for users aged 18 and over.

By using the platform, you confirm that the information you provide is accurate and that you meet this requirement.

2. What Helpely is

Helpely is a platform that allows users to share good deeds, request help, offer help, and connect with others in their community.

Helpely provides tools for connection, but does not guarantee that any request, offer, response, or interaction will lead to a particular outcome.

3. User responsibilities

You agree to use Helpely in a genuine, lawful, and respectful way.

This includes:

• providing accurate information where relevant
• using the platform honestly and in good faith
• treating other users with respect
• respecting other people’s time, boundaries, and safety

4. Prohibited use

You must not use Helpely to:

• post, request, or offer anything illegal
• attempt scams, fraud, or deceptive activity
• harass, threaten, exploit, or abuse others
• impersonate another person or organisation
• send spam or unwanted messages
• mislead other users about who you are or what you are offering

5. Content and moderation

To help keep Helpely safe and trustworthy, we may review reported content and take action where necessary.

This may include removing content, restricting features, suspending accounts, or closing posts.

6. Messaging and interactions

Helpely includes messaging tools so users can respond to posts and communicate within the platform.

Interactions on Helpely are between users. Please use judgment and caution, and do not share sensitive personal, financial, or security information through the platform.

7. Platform role and liability

Helpely is a platform for connection and community support. We do not provide the services, help, or outcomes described in user posts.

To the fullest extent permitted by law, Helpely is not responsible for user behaviour, user-generated content, or outcomes arising from interactions between users, especially where activity takes place outside the platform.

8. Changes to Helpely

We may update, change, pause, or remove parts of the platform from time to time in order to improve the service, maintain safety, or meet legal requirements.

9. Suspension or termination

We may suspend or remove access to Helpely where a user breaches these terms, creates risk for others, or misuses the platform.

10. Contact

If you have any questions about these terms, please contact us via our Contact page.